Circulation
How to request an item which is currently on loan?
Requesting an item:
- Step 1: First, sign in to Library Website and find the item
- Step 2: Select “ Location & Request” tab
- Step 3: Enter your user name/ password to log in (skip this step if you’ve already logged in)
- Step 4: Check the item details (due date, other item request, etc.)
- Step 5: Click on “Hold”
- Step 6: An email will be sent to your campus email when the item is ready to pick up.
- Step 7: Contact us at Services Desk, 1st Floor to pick up the item.
Please note:
- Requested item must be a circulating item and must be on-loan.
- Please check your email to know when the item is returned and ready for you.
- Items returned will be kept at Services Desk, 1st Floor. Request will be canceled if the item is not picked up within 24 hours
Can I bring non-circulating items to another floor within the library building?
Yes, you can! Non-circulating items can be taken to other places across the library building.
Can I take non-circulating out of the library building?
Non-circulating items cannot be checked out or be taken out of the library building.
Warning: Security gate will alarm if you pass through with a non-circulating item.
The Access Control alarm sounds as I unintentionally pass through with the unchecked-out library material. Will it result in any disciplinary action?
There is NOT any disciplinary action will be taken if you unintentionally active Access Control alarm.
Can I make a copy of library items after checking out?
No, uncontrolled photocopying is restricted.
If you need a part of books, articles, etc. for reference, you can use our photocopying service. This service is provided in a manner that respects the rights of copyright holders, Vietnamese Civilian Law, Intellectual Property Law, and other current copyright-related laws.
What are the signs of circulating materials?
Circulating materials have a blue label (except Course Material Collection - Fourth floor)
What if I lost a library item?
Lost item replacement fee
- Item is currently available on the market
Replacement fee = Cost of the item + Administration fee (30,000VND)
- Item is not currently available on the market
Replacement fee = Cost of the item x 5
Where can users return non-circulating materials?
- Please return the books at any of the Book Trolleys on the first floor to the fourth floor.
- If you're required to record that borrowing session, please contact the Services Desk to return materials.
If I don't have an official student card (still using paper card/temporary card/ card loss paper), can I borrow books home?
- If you do not have an official card (still using a temporary card), please contact Services Desk (First floor, Library building) for assistance in borrowing books home.
- If you have an official card but lose it (using card loss paper), please follow the instructions at the Self-check Station (First floor, Library building) to borrow books home.