International Students

International Students
Materials Maximum Items* Loan Period Maximum Renewal

Non-circulating Materials

02 items

01 day
(within building opening hours)

Cannot be renewed

Circulating Materials

02 items

05 days

01 renewal
(05 more days from the day items renewed)

Label: label Circulating items Circulating items
Course Material Collection: 4th Floor
Exchange students: Read on site only.

Renew items

  • Items for renewal must be on-loan
  • Items have not been requested by someone else
  • Items can be renewed for 05 more days.
  • Library materials may be renewed online via Library Website or by phone: (028) 37 755 057, Line: 211

How to make a renewal request online

  • Visit Library Website, then select Renewal
  • Enter user name and password 
  • Check the box Renew All to renew all your on-loan items
  • To renew a single item, check the box next to each item you wish to renew then select Renew button.
  • Check the new due date of your items

Please note: 

The following items cannot be renewed

  • Overdue items 
  • Items requested by another user
 
  • Overdue fines: 20.000 VND /01 day/01 item

Please note:

  1. With the breach of library policy for the third time in a year, users may receive a library notice of admonishment.
  2. For more than 3 times in a year, the case will be referred to the Department of Student Affairs and Department of Inspection and Internal Supervision for appropriate action.
  • Lost & Repair fees
  1. For regular items: The users are required to purchase the identical item (either new or in good condition) themselves + Handling fee of 20,000 VND
  2. For out-of-print items: The replacement is 3 times the list price of the item at the time of processing compensation. The amount of the item’s list price is calculated according to the rate in VND + Handling fee of 20,000 VND + Shipping fee 15% of the item’s list price
  3. For the loss of 1 volume of a series: The replacement cost is 5 times the list price of the series divided equally by the number of volumes at the time of processing compensation (the list price of the series is calculated according to the rate in VND) + Handling fee of 20,000 VND + Shipping fee 15% of the item’s list price
  4. For rare items on the list: purchase the identical item or pay a replacement cost 10 times the value of the item in case the identical item cannot be purchased + Handling fee of 20,000 VND + Shipping fee 15% of the item’s list price.
  • If the item you require is on loan, you can recall it by place a reserve request to ensure that the item is ready for you when it’s returned.
  • You may reserve on-loan items only.

How to place a reserve request

  1. Visit Library Website
  2. Select “Reserve” Tab
  3. Enter user name and password 
  4. Check the new due date and the Reserve Reference Number.
  5. Click “Hold”
  6. Check your campus email to know when it’s ready for you.
  7. Pick up items at Services Desk, 1st Floor.

Notice

  • Requested item must be a circulating item and must be on-loan.
  • Please check your email to know when the item is returned and ready for you.
  • Items returned will be kept at Services Desk, 1st Floor. Request will be canceled  if the item is not picked up within 24 hours.

Read Guidance

 

  • Users must return borrowed items on time in good physical condition as when they were checked out.
  • Users are responsible for any damage and loss of borrowed items.
  • Library cards and borrowed items are not transferable.
  • Loss of library membership cards must be reported immediately.
  • Borrowed items must be returned on time. An alert email to inform loan periods will be automatically sent to users. You’re advised to check your email regularly.
  • In some certain cases, items may be recalled. The Library will contact to inform you via email or by phone.