The Power of a Positive No: How to Say No and Still Get to Yes by William Ury is a book that helps you say “no” gracefully while maintaining respect and relationships. As the co-founder of the Harvard Negotiation Project, the author provides practical strategies that enable you to refuse without causing conflict, decline while preserving collaboration and goodwill. The book emphasizes that an effective refusal is not about confrontation but about balancing personal interests with respect for others.
Through the "Three-Step Refusal" model, William Ury guides readers on how to stand firm in their decisions without making others feel hurt. He illustrates this with real-life scenarios, demonstrating how to say “no” in work, family, and social settings, allowing you to confidently manage important conversations. With clear and concise writing, this book is not only valuable for leaders and negotiators but also for anyone looking to enhance their communication skills. The Power of a Positive No: How to Say No and Still Get to Yes is the key to protecting your own interests while maintaining strong relationships. A must-read for mastering the art of modern communication.
- Title: The Power of a Positive No: How to Say No and Still Get to Yes
- Author: William Ury
- Publishers: Lao động
- Year Of Publication: 2016